Debit Card Chargeback

Do you know that there are separate regulations for credit and debit cards?

Chargeback on credit and debit cards

Received another letter, another confirmation, another reference number. It seems to be a little bit complicated :)

Anyway right now calling Citizen Advice Bureau in Dalston: 020 7249 8027 (on hold all the time, after 11 minutes of waiting: incorrect number)



I made a promise to myself: I'm gonna get my money back! I just cannot let Alpha Custom Bikes such a scam!

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Long time to see

Time to call Hackney department. One thing is sure - I am not gonna leave it like that. Say hello to mr Penalty and mr Notoscam. I just cannot believe such firm could exist...

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Letter from Hackney

I got detailed instructions on email as well as traditional mail.

Gonna make it, gonna finally get a refund! :)

EDIT: you can read this letter here.

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Get it done!

No point in arguing.

I should have gone to the court straight away.

Such scam as Alpha Custom Bikes must be punished!

I am not gonna let it go. I will not let other to be deceived by this trader. Fair enough?

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Waiting for response...

I'm worried that in letter to bank I used phrase "I have previously contacted trader" without necessary details regarding confirmation numbers and stuff.

I hate this!!! This is my hater blog.

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What address to use?

I am wondering how to write a letter if I want to say to recipient that I'm asking for response to some other location?

- forum one
- forum two

Another concern: should I mention in a letter to Bank which steps have I taken againts unfair trader?

Tomorrow I'll call Debbie from Consumer Direct (0845 404 0506) to make an inquiry quoting reference YH423 9124.

I will never let myself to be fooled again!

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Registered Mail

Registered mail describes letters, packets or other postal documents considered valuable and need a chain of custody that provides more control than regular mail. The posted item has its details recorded in a register to enable its location to be tracked, sometimes with added insurance to cover loss.

It's a shame. Rather than enjoying Sunday evening with my spouse I need to create some letters from templates and send them... My optimistic assumption: my Christmas I will get my money back.

Let me rephrase and make it absolutely clear to everyone. Alpha Custom Bikes is a totally scam / ripoff / theft. You name whatever you want, I just feel totally disgusted and there are no words to express that.

All I want is just a FAIR refund:

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